Pizzarama’s IS structure begins with the CIO. It is his job to manage and focus each IS division. Below him are three division managers. They act as middle men between the teams they oversee and the CIO.
The IT Support Manager handles the Web Designer and Database Administrator. The Web Designer creates and maintains our online presence. When you order a pizza over the internet, it is thanks to the web designer’s smart, yet clean website. Meanwhile, the Database Manager creates the database that all of our managers utilize to determine what their teams should focus on.
The Development Manager helps determine what digital initiatives the company should take on. Under them is the business analyst who takes those initiatives, writes a strategy of implementation that will allow her teams to work in sync with the rest of the company’s desires. The programmer writes the company’s software. Our Social Network Designer basically handles the way our employees talk to each other. They created the inter-company wiki, our memo system, and help with the tools we use to communicate and collaborate together.
The Maintenance Manager helps make sure everything is still running smoothly. Under his lead is the Information Systems Auditor, a role that ensures our systems are working effectively and are properly secure. Under him is the Hardware Technician. From repairs to upgrades, our hardware technician handles all of the issues that arise when it comes to our physical hardware.
The CIO is the most important role in the IS division. He writes the game plan that the rest of the manager’s and their teams follow. When it comes to the funding and allocation of workers on overarching plans, the decisions all come back to him. Because of this, much of the rate of successes and failures can be directed back to him. Without his vision, there will be no initiatives.
Because they handle both our own security as well as the security of our customer’s data, the Information Systems Auditor is one position that Pizzarama takes particularly serious. Yes, overseeing security isn’t her only function, but when it comes to the data of our customers, mainly college kids, digital protection is our most important concern.
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